TextNow
Case Study
TextNow helps people stay connected by providing them with a free, unlimited text and calling app that fits every budget.
Lever Customer Since
2020
product
LeverTRM for Enterprise
headquarters
Waterloo, Canada
INDUSTRY
Internet Software & Services
COMPANY SIZE
Small Business
TextNow did a complete evaluation and refresh of how the TA team was using LeverTRM, and kicked-off a series of enablement sessions to train the team to get the most out of the platform.
Challenge
When Suzanne Salzberg and Austin Nelson joined TextNow, there was already a full Talent Acquisition team. The TA team was using outside sourcing contractors and also paying a lot of agency fees for assistance in recruiting. But Suzanne and Austin saw a better path forward.
Solution
LinkedIn Recruiter System Connect (RSC) integrates LinkedIn Recruiter seamlessly with LeverTRM. By turning on RSC, TextNow is able to streamline the hiring process: getting up-to-date candidate information, accessing more applicant data in Recruiter, and boosting collaboration across teams.
Results
• 65% decrease in hiring process time
• 130% increase in hiring rate in 10 months
• Cost of LeverTRM is 1/10 previous agency spend
We do everything pertaining to hiring in LeverTRM. It’s our hiring single source of truth. Our average time to hire is now 21–30 days and Lever helped us achieve this improvement.”
Suzanne Salzberg,
VP of Talent, TextNow
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