Case Study

TextNow helps people stay connected by providing them with a free, unlimited text and calling app that fits every budget.

Lever Customer Since



LeverTRM for Enterprise


Waterloo, Canada


Internet Software & Services


Small Business

TextNow case study hero image

TextNow did a complete evaluation and refresh of how the TA team was using LeverTRM, and kicked-off a series of enablement sessions to train the team to get the most out of the platform.


When Suzanne Salzberg and Austin Nelson joined TextNow, there was already a full Talent Acquisition team. The TA team was using outside sourcing contractors and also paying a lot of agency fees for assistance in recruiting. But Suzanne and Austin saw a better path forward. 


LinkedIn Recruiter System Connect (RSC) integrates LinkedIn Recruiter seamlessly with LeverTRM. By turning on RSC, TextNow is able to streamline the hiring process: getting up-to-date candidate information, accessing more applicant data in Recruiter, and boosting collaboration across teams.


• 65% decrease in hiring process time

• 130% increase in hiring rate in 10 months

• Cost of LeverTRM is 1/10 previous agency spend

TextNow Suzanne headshot

We do everything pertaining to hiring in LeverTRM. It’s our hiring single source of truth. Our average time to hire is now 21–30 days and Lever helped us achieve this improvement.”

Suzanne Salzberg,
VP of Talent, TextNow

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