Exhibit A:
Lever Booster Implementation Schedule
Archive April 2022
1. Description of Services.
During the term of this Implementation Schedule, Lever will provide Customer the resources with the required skills to perform the tasks described in the Implementation Schedule (the “Implementation Services”). 1.1. Project Summary. The purpose of the Implementation Services is to assess and re-implement Lever, a talent relationship management cloud-based software, to the revised configurations set forth by Customer. 1.2. Project Objectives. Subject to the risks, assumptions and dependencies set forth in the Implementation Schedule, Lever will provide Customer with the Implementation Services to accomplish the following objectives: Implementation of Lever to Customer’s preferred configuration Customer core team develops expertise for how to reconfigure, manage and own Lever2. Project Detail.
2.1. Project Scope. Lever will provide Customer a booster implementation, comprised of one of the below:
Booster Implementation |
|
Service |
Description |
Lite Booster Implementation |
A Lever Implementation Specialist will provide up to four (4) hours which may include any of the following activities:
Hours must be used within four (4) weeks of the Effective Date. Any remaining hours will be forfeited. |
Full Booster Implementation |
A Lever Implementation Specialist will provide up to ten (10) hours which may include any of the following activities:
Hours must be used within six (6) weeks of the Effective Date. Any remaining hours will be forfeited. |
2.2. Project Timeline.
The timeline for all Booster Implementations assumes a start date with ten (10) business days of the Effective Date of the Order Form. The estimated duration has been developed assuming a fixed level of participation by Customer and is dependent on the availability of Customer team members for the full duration of the project.
Estimated project duration each Booster Implementation is as follows (unless otherwise noted in the Order Form):
Lite |
Full |
Not to exceed four (4) weeks |
Not to exceed six (6) weeks |
3 Governance.
3.1. Resources.
Lever will provide the following resources:
Role | Responsibilities |
Implementation Specialist |
|
Anticipated Customer resource needs:
Role | Responsibilities | Estimated Commitment |
Recruiting Operations Lead |
| 15-20% Required |
Recruiting SME/s |
| 15-20% Preferred |
3rd Party Vendor Admin/s |
| As needed |
3.2. Project Management and Communications.
The Lever Implementation Specialist will be responsible for management of the project plan, key milestones, issues and risks, competing priorities, and Lever project resources. Regularly scheduled meetings and check-ins with the Customer team will be conducted to ensure clear communications throughout the project.
4. Location.
Lever will provide the Implementation Services remotely.
5. Assumptions.
- Customer will be responsible for confirming and ensuring the participation of Customer resources as needed.
- Customer is responsible for the invitation and scheduling of participants for training sessions (if applicable).
- If the project start date is delayed by Customer for any reason Customer understands that Lever’s ability to staff the engagement and meet the estimated duration and completion date could be at risk.
- If Customer cannot make necessary resources available or meet set completion dates, Lever reserves the right to revisit and revise the project’s estimated costs, completion date and approach to completing the project.
- Customer will allocate resources to shadow training sessions to develop the required skills necessary to host subsequent training sessions for Customer employees as necessary.
- Customer will be responsible for all end-user training on the use of the third party products integrated with Lever Hire.